GDPR Compliance

Data subject rights & our commitments

Our commitment

While EverLearn primarily serves schools in Kenya, we apply GDPR-aligned data protection practices as good practice for any user, anywhere — including international school groups and staff/parents who may be EU residents.

Legal basis for processing

We process personal data on the basis of a school's legitimate interest in operating a student information system, and/or the school's contract with us as a data processor on their behalf. Schools act as the data controller for their own students' and staff's information.

Your rights

  • Access — request a copy of the personal data we hold about you.
  • Rectification — request correction of inaccurate data.
  • Erasure — request deletion of your data, subject to legal/record-keeping requirements.
  • Portability — request your data in a portable format.
  • Objection — object to certain types of processing.

How to exercise your rights

For student/staff data, please start with your school administrator, as they control that record. For data we hold directly (e.g. a school account holder's own contact details), email support@everlearn.co.ke and we'll respond within a reasonable timeframe.

Data transfers

Some of our infrastructure providers (cloud storage, email, push notifications) may process data outside Kenya. We select providers that maintain appropriate data protection standards.

Data Protection Officer

For any GDPR-related inquiry, contact support@everlearn.co.ke.