Privacy Policy

When a school signs up, we collect information needed to run the platform: names, contact details (email/phone), school information, attendance, exam results, fee records, and messages sent within the app. Schools and parents control what student information is entered into the system.

We use collected data solely to provide the EverLearn service — displaying dashboards, generating report cards, sending fee/attendance notifications, and enabling communication between schools, teachers, and parents. We do not sell student or school data to third parties.

Schools see their own students, staff, and records. Teachers see only the classes they teach. Parents see only their own linked children. Students see only their own academic information.

We use third-party providers to operate the platform: Cloudflare R2 (file storage), Firebase (push notifications), an email provider (transactional emails), Africa's Talking (SMS), and CitaPay (M-Pesa payments). Each only receives the minimum data needed to perform its function.

We retain school data for as long as a school's account is active. If a school closes its account, data is retained for a reasonable period to allow recovery before deletion, unless a longer period is required by law.

You can request access to, correction of, or deletion of your personal data by contacting your school administrator (who manages your record) or emailing us directly at support@everlearn.co.ke. See our GDPR page for more detail on data subject rights.

We may update this policy from time to time. Material changes will be communicated to school administrators by email.

Questions about this policy? Email support@everlearn.co.ke.